Feltham, Hanworth, Bedfont and Sunbury have stepped up and are working together to try and help those in need across our community during the Covid19 crisis.

National COVID-19 Info

Helping Young People Manage Low Mood and Depression course (Free Resource)

Today I was contacted by someone from FutureLearn who are providing a free to use course for young people who’ve found themselves with mental health challenges during the Covid-19 situation. They asked me to share the link to the course. The information they send me is below.

At FutureLearn, we provide youth mental health courses to explore and understand the mental health issues that affect young people.

I think we’d be a great fit for your page. With the outbreak of the novel coronavirus, the University of Reading developed the COVID-19: Helping Young People Manage Low Mood and Depression course for young people with low mood and depression and their parents and carers, or anyone who has contact with young people during the coronavirus pandemic.

It would be great if you would consider linking to our course page at https://www.futurelearn.com/courses/low-mood-during-covid-19

Can’t Top Up A Pre-Payment Meter?

If you are self-isolating and can’t top up a pre-payment meter, you can phone your energy company, tell them you are self-isolating, and they will send you two weeks’ worth of gas and/or electricity.

British Gas: 0333 202 9802
EDF: 0333 200 5100
EON: 0345 303 3040
N Power: 0800 073 3000
Scottish Power: 0800 027 0072
SSE: 0345 026 2658

Mental Health Support/Loneliness/Wellbeing/Advice (National)

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition, including online support groups and webinars.

Phone: 03444 775 774 (Currently 7 days a week 10am-8pm)

Text Service: 07537 416 905


UK’s eating disorder charity

Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)


CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

Phone: 0800 58 58 58 (daily, 5pm to midnight)

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities. Includes tips on working from home, talking to children but also staying at home while in abusive relationships.


Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). 

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge

OCD Action

Support for people with OCD. Includes online resources.

Phone: 0845 390 6232 or 020 7253 2664 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider’s Access Charge


A charity run by people with OCD, for people with OCD. Includes tips and resources. 

Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)


Young suicide prevention society. Support for anyone under the age of 35.

Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)

Text: 07860 039967

Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)


Confidential support for people experiencing feelings of distress or despair.

Phone: 116 123 (free 24-hour helpline)


Emotional support, information and guidance for people affected by mental illness, their families and carers. 

SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)

Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare

Peer support forum 

The Mix 

Aimed at people under 25. Their helpline is open between 4pm and 11pm, 7 days a week. They also run a crisis text service which is open 24 hours a day, 7 days a week.  

Telephone: 0808 808 4994

Crisis text message service: Text THEMIX to 85258

Webchat: through the website. (4pm – 11pm, 7 days a week)

More Covid-19 Scams Occurring

CORONAVIRUS SCAMS UPDATE: There was a 400% increase in coronavirus-related scams in March, with victim losses totalling almost £970,000.

Full story: https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports-increase-by-400-in-march

Please be aware, I’m seeing unverified reports of fraudsters going door to door claiming to be NHS staff conducting coronavirus tests or welfare visits.

NHS staff are not going door to door.

Call the police if someone knocks on your door claiming to be conducting coronavirus tests. Do NOT let them in to your house.

PC Tom Lee | Partnership Prevention Governance | Cyber Crime Unit |

COVID19 Related scams

from the Met Police

Fraudsters are exploiting the spread of COVID-19 coronavirus to facilitate various types of fraud and cyber crime.

Since February 2020, the National Fraud Intelligence Bureau (NFIB) has identified 21 reports of fraud where Coronavirus was mentioned, with victim losses totalling over £800k. Ten of these reports were made by victims that attempted to purchase protective face masks from fraudulent sellers. Reporting numbers are expected to rise as the virus continues to spread across the world.

Fraudsters are also sending out coronavirus-themed phishing emails in an attempt to trick people into opening malicious attachments or revealing sensitive personal and financial details.

Some of the other tactics we’ve identified from victim reports:

• Fraudsters purporting to be from research organisation’s affiliated with the Centers for Disease Control and Prevention (CDC) and the World Health Organisation (WHO) contact potential victims over email. They claim to be able to provide the recipient with a list of coronavirus infected people in their area. In order to access this information, the victim needs to click on a link, which leads to a malicious website, or is asked to make a payment in Bitcoin.